What is the percentage of active ingredients in your products
100% of the ingredients in our products are active.

Why do you use ethanol (sugar cane alcohol) in the products?
Organic sugar cane alcohol is used to extract our fresh herbs and flowers, which are
central to our products. The percentage of alcohol does not approach a concentration
that is considered harmful in any way; nor is it drying to the skin. Alcohol carries the
plant extracts into the skin and is a natural emulsifier and stabiliser.

Is benzoin used in any of your products?
Benzoin is synthesized from benzaldehyde in the benzoin condensation. Benzoin is not
a constituent of benzoin resin obtained from the benzoin tree (Styrax) or tincture of
benzoin. The main component in these natural products is benzoic acid. No forms of
benzoin or benzoic acid are used in our products.

Where are your suppliers based?
We source our raw materials from organic farmers all over the planet.

Can you tell me about the CO2 extracts of carrot and calendula?
Super critical fluid extraction (or CO2 extraction as it is also known) is a highly technical
process by which CO2 is liquefied under pressure. This liquid then acts as the solvent
in extracting compounds (e.g. oleoresins, essential oils, flavours) from a product.
This method of extraction has numerous advantages:

No solvent residues.
Selectivity - solvent power and selectivity is readily adjustable by small changes in
process conditions, allowing more than one extract product.
CO2 is acceptable as a food grade "solvent".
Low temperature processing means sensitive products do not deteriorate.
Gentle extraction process.
High quality separation that eliminates the need to remove solvent and other residues
by further processing


Would people who are allergic to plants, trees and grass be able to use your
product?
It would depend on their specific allergies. Obviously, the fact that our products are
comprised of ONLY plants, being allergic to plants may pose a problem! We suggest
that you consult a medical professional prior to using any product if you have any
allergies.


Apparently the coco polyglucose used in your products has the lowest irritation
score of all common surfactants tested based on the Duhring Chamber Test.
What is the Duhring Chamber test?
Surface-active-agents (surfactants) are substances capable of dissolving oils and
holding dirt in suspension so that they can be rinsed away with water. Coco polyglucose
is the surfactant used in our body wash and shampoos because it is so mild. The
Duhring Chamber Skin Patch Test determines the relative skin irritation potential of a
substance on human subjects.
It is not animal testing.

I am concerned about nanotechnology. What is the particle size of the minerals
you are using?
The average particle size of our iron oxides is 1.3 microns, which is much too large to be
considered a nanoparticle. Nanoparticles are less than 100 nanometres.... very very
small! We use minerals to colour all of our cosmetic products.

What is zinc oxide, and is it safe?
Zinc oxide (zincite) is a naturally occurring mineral that provides a white colour base for
our cosmetic products as well as providing superior sun protection with broad-spectrum
(UVA and UVB) absorption. It is a soft, heavy white mineral powder that creates a
soothing, protective barrier for the skin, and it recognised by the TGA as a skin soothing
and healing agent. It is eminently safe!

Are your zinc oxide and iron oxides in your makeup line naturally mined or
synthetically produced?
Naturally mined iron oxides are not allowed in cosmetics, due to their high level of
contaminants. Ours are highly purified, refined oxides that are man-made.

How are your herbs extracted?
Our organic herbal extracts are macerated in organic alcohol and water.

What is the emulsifier system that you use?
We use our own proprietary natural emulsification system we have designed. Everything
is listed on the label! (Please note: The emulsification system used in Miessence
products is a trade secret. For legal and commercial reasons this information is to
remain confidential)

Does lemon myrtle oil increase the skin's sensitivity to light if left on the skin
like citrus oil?
No, lemon myrtle essential oil is not phototoxic, and therefore will not increase the skin's
sensitivity to light.

Is the Aloe Vera Leaf Juice in our products the whole leaf or is it the inner gel?
Inner gel only.


Does shea butter clog pores and result in acne?
Absolutely not, shea butter in non-comedogenic; it does not cause clogged pores or
acne. Shea butter is a beautiful, healing butter that promotes the elasticity and
suppleness of the skin.

Which antioxidants do you use?
We use rosemary and olive juice and leaf extracts. They protect both your skin and the
polyunsaturated oils in our products from free radical damage. They also reduce skin
damage caused by pollution and UV radiation, therefore protecting the skin from photo
aging. They also improve skin hydration and elasticity.

What is mica?
Mica is a natural mined mineral with high light reflectivity properties. It is used to provide
slip, light reflection and shimmer in cosmetics. Mica is used in our Translucent Poweder,
Bronzing Dust, all three Shimmer Cremes, and all three Satin Blush Powders.

Do you use coated minerals?
No. We do not use minerals that are coated with aluminium compounds, silicone
compounds or titanium dioxide.

Are the Exfoliant particles spherical?
The particles used in the Garnet Exfoliant are alluvial garnet particles and are great for
thorough exfoliating. These are not perfectly spherical, they are irregular in shape. Their
surface is smooth and hard, not sharp or brittle. The jojoba beads are spherical and
softer than the garnet, which is great for sensitive skin.

Is sodium bicarbonate (bicarb soda) the same as sodium carbonate or baking
powder?
No, sodium bicarbonate (bicarb soda or baking soda) is completely different to sodium
carbonate (soda ash) or baking powder (which contain aluminium compounds). Sodium
bicarbonate, as used by us, is completely free of harmful effects.

Why do you use stevia in your toothpaste?
To sweeten it without contributing to dental caries! Our toothpastes require sweetening
to counteract the saltiness of the bicarb soda.
INFORMATION ABOUT THE INGREDIENTS IN MIESSENCE PRODUCTS
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